Policies

Privacy Policy

1. Introduction

Qantara Finance (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including through our website qantarafinance.com, our forms, and our communication channels such as WhatsApp, email, and social media.

Qantara Finance is currently in the process of gaining FCA authorisation and finalising its Shariah certification. We will only offer finance products once these approvals are complete.


2. Information We Collect

We may collect and process the following types of personal data:

  • Identity & Contact Information – your name, email address, phone number, postcode or city.
  • Vehicle Interest Information – details you provide about the car or finance you’re interested in.
  • Business Information – if you register as a dealer, lender, or partner (e.g., company name, role, business email).
  • Technical Data – IP address, browser type, and usage data collected through cookies or analytics tools.
  • Communications Data – any messages or correspondence between you and Qantara Finance (e.g., via WhatsApp or email).

We do not collect or store payment information at this stage.

3. How We Use Your Information

We use your personal data to:

  • Manage registrations of interest before launch.
  • Respond to your enquiries and provide customer support.
  • Send updates, educational content, and event invitations (if you’ve opted in).
  • Analyse site usage and improve our digital experience.
  • Prepare for regulated product offerings once authorised.

We will never sell your data to third parties.

4. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

  • Consent: when you tick a box agreeing to receive communications from us.
  • Legitimate Interests: to maintain and improve our services, pre-launch registrations, or respond to messages.
  • Legal Obligations: to comply with applicable financial and data protection laws once authorised.

5. Data Sharing

Your data may be shared only with:

  • Our technology and CRM partners (e.g., HubSpot) for data management.
  • Professional advisors (e.g., compliance consultants or Shariah scholars) under confidentiality agreements.
  • Regulators or authorities if required by law.

All third parties are required to respect your data and process it in accordance with UK GDPR.

6. Data Retention

We retain your information only for as long as necessary to fulfil the purposes for which it was collected, or to meet legal and regulatory obligations.

7. Your Rights

Under UK data protection law, you have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent at any time.
  • Object to or restrict certain processing activities.
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being mishandled.

To exercise any of these rights, please email us at info@qantarafinance.com.

8. Security

We use secure systems and encrypted communication channels where possible. Access to your data is restricted to authorised personnel only.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect regulatory changes or operational improvements. Updates will be posted on this page with a new effective date.

10. Contact Us

If you have any questions about this policy or how we handle your data, please contact us:

📧 contact@qantarafinance.com

💬 WhatsApp (preferred) via our website link.