faqs

Frequently

Asked Questions

We know that halal finance can feel complex — so we’ve made it simple. Below, you’ll find clear answers about how Qantara Finance works, what makes our Murabaha car finance fully Shariah-compliant, and what to expect before launch.

Eligibility & Vehicles

UK residents aged 18+, with stable income and ability to pass affordability checks.

Both, from reputable UK dealers.

Not initially — dealer purchases only at launch.

Yes — declare PHV use so we can structure the agreement appropriately.

Sole traders and limited companies welcome (additional documentation required).

How the Contract Works

Yes. It’s a sale at a fixed price, not an interest-bearing loan.

We agree a fixed total price upfront (based on an annual profit rate used for pricing calculations); it never changes throughout the term.

The finance partner purchases it first, then sells it to you (this happens straight away). A standard security interest (HPI charge / rahn) is recorded until you complete payment.

Allowed anytime by paying the remaining fixed balance.

We may charge a small admin fee to cover genuine processing and communication costs. We will never profit from late payments.

Not in the initial product — instalments are level and fixed throughout the term.

Comprehensive motor insurance required. Conventional GAP insurance is not offered; we’re exploring takaful-style protection options.

Process & Timelines

Full applications open after FCA authorisation and Shariah sign-off completion. Register now for early access.

We’ll publish service levels at launch; most approvals target a few working days once documentation is complete.

You can choose any reputable dealer; we’ll provide a dealer evaluation checklist to help.

Credit & Affordability

Yes — soft pre-checks where possible; a hard inquiry may be required before final approval.

We assess affordability carefully on a case-by-case basis; approval isn’t guaranteed.

Not required by default; may be considered in specific circumstances.

  • Individuals: ID, 3-year address history, income proofs
  • Businesses: Company accounts, bank statements, VAT/Company registration


Shariah & Ethics

Yes — we will publish the Shariah compliance certificate from our scholars before launch..

Islam prohibits profiting from a debtor’s delay or difficulty. We charge only genuine administrative costs to cover processing and communication expenses.

Qur’an 2:275–279, 3:130 and authentic hadith on riba prohibition; classical juristic rules on sale (bay’) and pledge (rahn). See our ‘How it Works’ section for more information.

Support & Contact

WhatsApp (preferred), email, or social media. We may call you for complex cases requiring detailed discussion.

We’ll publish our formal complaints process at launch and respond promptly to all enquiries.